Pittsburgh Water forgives old bills for struggling families over 24 months

Pittsburgh Water has updated its Arrearage Forgiveness Program, which lets residents with unpaid water bills clear their debt over 24 months. A $1,000 balance, for example, would have about $41.60 forgiven each month that payments are made, until it reaches zero. About 4,300 households living below 200 per cent of the federal poverty line were enrolled automatically as of September, and they only need to keep up with monthly payments. Customers can miss up to two monthly payments and stay in the programme. The report by Good News Network cites an interview with Pittsburgh Water's director of customer service on CBS News Pittsburgh.